CSJ – Business Receptionist
About us:
LEF delivers a variety of programs to assist individuals on their journey to a sustainable livelihood. Our integrated services focus on those: in transition, new to Canada, out of the workforce, laid off, and a host of other individual circumstances. LEF offers a holistic service model, builds on community connections, and focuses on supporting the economic independence and community engagement of families. Our Client Engagement Team weaves together services and resources to offer seamless support across newcomer, training and employment services, and all job responsibilities reflect one integrated program with staff working together across interdisciplinary teams.
What We Offer:
A rewarding career with opportunities to foster both personal and professional growth.
Experience and professional learning offered both in-house and with valued community partners.
Position Summary:
This position is open to youths aged 16 and have not yet reached the age of 29.
This position is a 35-hour work week, 8 weeks duration approx.
Greet and engage clients and visitors in a warm and courteous manner on the phone and in person.
Knowledge of LEF programs and services and staff roles so as to address client and other caller’s and visitor’s inquiries.
Responsible for updating and maintaining phone system and directory.
Reports to: Manager of Events and Bookings
Hourly Rate: $17.60
Overall Responsibilities:
Operate busy phone system & communicate efficiently with all customer & internal teams
Greeting customers upon arrival and exit
Maintain and manage records of clients and visitors signing in and out of the building
Maintaining a professional appearance and demeanor at all times
Assisting with correspondence, and other documents as requested
Direct clients and visitors to the correct department, notify the appropriate person that a guest is waiting, and introduce the guest to relevant staff or Partner
Work cooperatively with the other internal teams including Partners
Assist in scheduling and confirming room bookings responding in timely manner
Ensure that the reception area is kept tidy and maintain a professional state
Operate front desk phone receiving and transferring telephone calls, taking brief messages and transferring these to staff through personal direct line voicemail or email
Update and maintain Extension List
Ensure all voicemail messages to main office number are taken and directed to staff
Collect, sort, distribute and prepare mail and courier deliveries and deliver internal and external mail daily
Check and sign for deliveries, before updating the relevant staff of their arrival (follow procedures to ensure security with all deliveries by post or courier)
Other duties as assigned
Qualifications and Experience:
Must be between the ages of 16 and 29 years of age
Must be a Permanent Resident or Canadian citizen
Post-secondary education is preferred
Good oral and written communication skills
Efficient in time management and punctual to work
Ability to work in a team in a pro-active manner
Multi-cultural sensitivity and able work in a multi-cultural/multi-racial environment
Demonstrated ability to work with diverse groups of individuals
Your application:
This posting is for an existing vacancy. Email your expression of interest to apply or transfer to recruiting@lefca.org by:
Opening Date: May 7
Closing Date: May 14
We thank all applicants for applying; only those considered for an interview will be contacted.
The Learning Enrichment Foundation is an equal opportunity employer committed to complying with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodations to participate in the recruiting process, please contact recruiting@lefca.org
The Learning Enrichment Foundation does not use artificial intelligence (AI) to review, screen or evaluate cover letters or resumes.