Assistant, Bike Shop Operations & Training, Workforce Development Centre

(3 Month Contract)


About Us:

LEF delivers a variety of programs to assist individuals on their journey to a sustainable livelihood. Our integrated services focus on those: in transition, new to Canada, out of the workforce, laid off, and a host of other individual circumstances. LEF offers a holistic service model, builds on community connections, and focuses on supporting the economic independence and community engagement of families.  Our Client Engagement Team weaves together services and resources to offer seamless support across newcomer, training and employment services, and all job responsibilities reflect one integrated program with staff working together across interdisciplinary teams. 

Reports to: Bike Assembly and Maintenance Manager


Job Summary: 

The Bike Shop Operations & Training Assistant supports the daily operation of LEF's social enterprise bike shop and its Bicycle Assembly & Mechanics for Micromobility (BAMM) training program. Working closely with the Manager, the Assistant performs junior-level bicycle maintenance and repairs, supports shop operations, prepares training materials and equipment, and assists trainees during hands-on learning activities. The position combines practical mechanical work, shop-floor coordination, customer service and training support in a busy workforce development environment.


Salary Range: $22.15 to $24.62 per hour


Overall Responsibilities:

1. Bike Shop Operations and Mechanical Support

  • Perform routine bicycle assembly, adjustments, maintenance and repairs within demonstrated technical competency.

  • Assist with bicycle inspections, service intake, repair estimates, work orders and scheduling.

  • Support customer service, point-of-sale transactions, appointment bookings and service follow-ups.

  • Receive, organize and track bicycles, parts, tools and shop supplies.

  • Assist with inventory management, parts ordering, pickups, deliveries and supplier coordination.

  • Maintain organized workstations, tools, equipment and storage areas.

  • Identify technical or safety issues requiring the Manager’s attention and refer complex repairs for appropriate supervision or approval.

  • Support the daily opening, closing and general operation of the bike shop.

2. Training and Trainee Support

  • Prepare bicycles, tools, parts, workstations and instructional materials for training sessions.

  • Assist the Manager and guest instructors during practical demonstrations and hands-on training.

  • Provide basic technical guidance to trainees on routine mechanical tasks and proper tool use, under the Manager’s direction.

  • Help trainees follow workshop procedures, maintain organized workstations and practise safe working habits.

  • Monitor the training floor and bring technical, equipment or safety concerns to the Manager’s attention.

  • Support practical assessments, training records, workshop preparation and other instructional activities.

3. General Centre and Program Support

  • Welcome visitors, customers, trainees and partners and respond to routine inquiries.

  • Assist with scheduling, basic recordkeeping, data entry and operational administration.

  • Coordinate routine errands and logistical arrangements needed for shop and training activities.

  • Support community workshops, corporate events and other Centre activities.

  • Undertake additional operational tasks assigned by the management.

4.  Other Duties

  • Work in compliance with all LEF health and safety policies and procedures

  • Participate in promoting the Occupational Health and Safety Policy Statement

  • Participate in health and Safety education and training

  • Other Duties as assigned

Qualifications and Experience:

  1. Education, Technical Experience, and Knowledge

  • High school diploma or equivalent

  • Minimum six months of experience as a bike mechanic and/or e-bike technician in a commercial bicycle repair or retail shop.

  • Demonstrated competency in basic bicycle assembly, inspections, maintenance and repair.

  • Working knowledge of common bicycle components and systems, including drivetrains, chains, derailleurs and gear adjustments, mechanical and hydraulic braking systems, tires, tubes, wheels and basic wheel truing, bearings, and headsets.

  • Safe use of bicycle-specific hand tools, torque wrenches and workshop equipment.

  • Ability to diagnose common mechanical problems and carry out routine repairs independently within demonstrated competency.

  • Familiarity with e-bikes and their mechanical systems is an asset.

  • Completion of LEF’s BAMM program or equivalent bicycle mechanic training is an asset.

  1. Shop Operations and Customer Service

  • Understanding commercial bike shop workflows, including customer intake, work orders, repair scheduling and service completion.

  • Familiarity with parts identification, inventory management and basic ordering procedures.

  • Experience using point-of-sale, booking or shop management systems is an asset.

  • Ability to communicate clearly with customers, colleagues and trainees.

  • Good organizational skills, attention to detail and ability to manage multiple routine tasks in a busy workshop.

  1. Personal Competencies

  • Strong work ethic and reliable attendance.

  • Dependable, resourceful and comfortable taking initiative under the Manager’s direction.

  • Patient and supportive when working with trainees learning new technical skills.

  • Strong commitment to workplace safety, customer service and quality workmanship.

  • Willingness to take on varied mechanical, operational and administrative responsibilities.

  • Basic computer literacy and ability to learn new shop management systems.

  1. Physical Requirements and Work Environment

  • Ability to lift and carry up to 50 pounds (approximately 23 kg) as required for handling bicycles, parts and equipment.

  • Ability to safely maneuvre heavier e-bikes with appropriate assistance or lifting equipment.

  • Ability to stand for extended periods, bend, reach and work with hand tools and workshop equipment.

  • Comfortable working in an active bicycle repair shop and training environment.

  • Primarily on-site work, with occasional local errands and routine early evening and/or weekend activities.


Your Application:

This posting is for an existing vacancy. Email your expression of interest to apply or transfer to recruiting@lefca.org by:

To be considered, applications must be received by:

Posting Date:     November 11, 2026

Closing Date:     November 24, 2026

Please note: We thank all applicants for applying; however, only those considered for an interview will be contacted

The Learning Enrichment Foundation is an equal opportunity employer and is committed to complying with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodations to participate in this activity, please contact  recruiting@lefca.org. 

 The Learning Enrichment Foundation does not use artificial intelligence (AI) to review, screen or evaluate cover letters or resumes.